CASSELS WEAR LTD 3 Ash Walk Chadderton Oldham United Kingdom OL9 0JP
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT/BST)
Saturday: 10:00 AM – 4:00 PM (GMT/BST)
Sunday & Public Holidays: Closed
Response Time
We aim to respond to all customer inquiries within 24–48 business hours. During peak periods, response times may be slightly longer, but we will make every effort to assist you as quickly as possible.
Order Support
For questions regarding an existing order, please include the following information in your email:
Full Name
Order Number
Email Address Used for Purchase
Brief Description of Your Inquiry
Providing these details helps us process your request more efficiently.
Frequently Requested Assistance
Our support team can help with:
Product information and sizing questions
Order status updates
Shipping and delivery inquiries
Returns and refund requests
Payment-related questions
General customer support
Contact Form Message
If your website includes a contact form, you may use the following introduction:
Need help? We’re here for you. Please fill out the contact form below with your name, email address, and message. A member of our customer service team will respond as soon as possible.
Thank you for shopping with Cassels Wear. We appreciate your trust and look forward to assisting you.
